Now you can use Alexa to name reside Audible buyer help

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Ask me for audiobook tech help.


Tyler Lizenby/CNET

Want a brand new audiobook suggestion? Simply ask Alexa.

Audible, the Amazon-owned audiobook firm, on Wednesday launched a brand new characteristic that lets US homeowners of Alexa-powered units to name its reside customer support line by saying, “Alexa, name Audible.”

The customer support line is accessible 24 hours a day, seven days per week and will help audiobook fanatics with new audiobook suggestions, exchanges, technical issues and Audible app setup.

A giant benefit to the brand new characteristic is probably going that it is hands-free, offering individuals with disabilities another choice for reaching buyer help. The characteristic can be one other means Amazon is tying collectively its selection providers to its voice assistant, which already permits clients to order merchandise from Amazon and play Amazon Music playlists through voice. Amazon additionally lets clients play their Audible audiobooks via Alexa. 

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