August halts gross sales of its View doorbell because of efficiency points



August has stopped promoting its View Doorbell Digital camera till it could actually repair some “key points.”

Chris Monroe/CNET

August has quickly halted gross sales of its new $230 View Doorbell Digital camera. 

The corporate cites efficiency points with the digital camera in a weblog publish printed Friday. Here is what August founder and CEO, Jason Johnson, needed to say within the publish:

We not too long ago started delivery the August View, our first battery-powered doorbell digital camera. Whereas we stay excited to convey this product to extra prospects, we’re conscious of some efficiency challenges in particular person environments. Once you buy an August product, you belief us with crucial elements of your life: your property and your loved ones. We worth your belief vastly and it’s our high precedence. To be able to absolutely consider the person suggestions, implement vital enhancements, run additional testing, and preserve our dedication to you, we’re pausing delivery of the August View.

If you’re an August View buyer and wish to preserve your product and assist us enhance the efficiency, chances are you’ll obtain a full refund by making use of right here inside the subsequent seven days (ends 5/3/2019). When you have not activated your unit or wouldn’t like to supply suggestions, please contact the retail location you bought from to provoke a return.

August View shall be on sale once more within the close to future and when we now have a date to share, you may be the primary to know.


The app often says: “Connecting to your August View, please be affected person, this takes about 15 seconds,” which is irritating while you need to see your dwell feed ASAP.

Screenshot by CNET

The View is August’s next-gen doorbell. Not like the corporate’s earlier hardwired, sq. buzzers, the View is battery powered and rectangular. 

I did not like that I needed to wait 15 seconds to see the dwell video feed after clicking the “watch dwell” button within the August app, however discovered the doorbell straightforward to put in and use. And whereas I want the battery-powered Ring Video Doorbell 2 to August’s View, it labored decently effectively for me. 

Once I requested for extra particulars on the precise points, an August spokesperson informed me they’re associated to the boot up time that bothered me throughout testing.

August has eliminated the View from shops “till these key points are resolved” and will situation refunds via Could 3, 2019. 

We’ll present updates as we study extra. Within the meantime, examine a few of the opposite good doorbells accessible right now.

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