Twitter outage sent error messages to people trying to tweet



People were having trouble sending tweets on Friday.

Angela Lang/CNET

Twitter experienced an outage Friday afternoon, with users across the globe complaining of not being able to send tweets. Down Detector recorded a spike in complaints about Twitter’s services from just after 1:00 p.m. PT. As of 1:40 p.m., there were more than 11,000 complaints.

Twitter outage

Screenshot by Sean Keane/CNET

Trying to tweet on desktop or mobile app resulted in a “tweet not sent” error message. “We’re sorry, we weren’t able to send your tweet,” it said. “Would you like to retry or save this tweet in drafts?”

Error messages were served up on the desktop site and on Tweetdeck, as well as on the Android and iOS apps. Sometimes tweets would be sent on the second try; for others, it would say the tweet had been sent, but then it failed to show up. Scheduling tweets appears to work.

Tweeting is broken,” Patrick Traughber of Twitter’s consumer products business posted at 1:30 p.m. “We’re working on fixing it.”

Twitter Support also tweeted about the issue.

“You might be experiencing trouble sending new tweets, but we’re working on fixing this now,” it tweeted at 1:48 p.m. “Sorry for the interruption and we’ll let you know when things are back to normal.”

The social media site came back online as of 2:07 p.m. “You can get back to Tweeting — this problem has been fixed! Thanks for sticking with us through that.”

Twitter didn’t immediately respond to a request for comment, or give detail on what caused the outage.

Originally published Feb. 7, 1:49 p.m. PT.
Update, 1:54 p.m.: Adds tweet from Twitter Support; 2:10 p.m.: Twitter is back up again.


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