The launch of macOS Catalina today can reduce complaints from Mac iTunes users regarding Apple’s famous swollen media playback and management application, but for Windows users, the misery seems to continue indefinitely. Sixteen years after iTunes debuted on the PCs, a gesture that Apple CEO Steve Jobs then compared to “giving someone a glass of ice cold water”, the app shows no signs of leaving Microsoft’s platform , where it continues to enrage PC customers.
While Apple officially updated its iTunes website today to direct Mac users to macOS Catalina, which iTunes despises in favor of Finder-based device backup tools and separate media applications, Windows users have Three options: standard 64-bit Windows and 32-bit applications, plus a version of Microsoft Store created for devices with Windows 10 S mode. While the previous two links lead directly to iTunes downloads, Microsoft Store includes a home page for the application with mostly negative reviews: 46% of the users of the Store who responded rated iTunes with only one star.
User complaints range from the lack of periodic updates to problems of stability, configuration, synchronization of multiple devices and creation of ringtones. “This is a nightmare,” says a highly qualified September critic. “It’s irregular, it could move, it will probably get blocked. If it responds it’s slow. And it’s largely by design. Don’t bother complaining, they don’t care. They won’t fix this, they want you to buy a Mac.”
The most recent complaints from users criticize iTunes for problems with application activation and blocking of connected devices during updates, which require visits to the Apple store. Several reviewers note their disbelief that the application works so badly, contrary to Apple’s initial intention with iTunes, which was supposed to help attract PC customers to test Apple devices by demonstrating their ease of use and reliability in Comparison with the Windows environment. Instead, Microsoft Store users claim to be giving up their Apple devices and services, such as Apple Music, as a result of bad interactions with iTunes.
Whether those complaints are totally valid, partly due to third-party software (antivirus), or simply sour grapes, it is in debate. But Apple clearly has not abandoned the Windows platform despite claims of irregular updates. The current version of iTunes is 126.96.36.199, which was released in September 2019 to support the upgrade of iPhones, iPads and the seventh generation iPod touch to iOS / iPadOS 13. Also, it is not exactly surprising that the application has illustrations (as shown above)) of a MacBook Pro instead of a rival machine such as a Microsoft Surface laptop or tablet.
It is possible that iTunes will continue to update on Windows long after its expiration date on Mac. Apple said on WWDC that it maintained iTunes for Windows and that it had nothing to announce about the end of support for that platform. That said, Apple has already launched an Apple Music application for Android and allowed an Apple TV application to debut on Samsung smart TVs, which means that PC users could see that iTunes separates simply to generate Windows demand for subscription services Apple – Apple Music, Apple TV +, Apple News + and Apple Arcade in order of decreasing probability.
Until that happens, Apple will continue to support iTunes for Windows with a dedicated discussion community, in addition to an archive of legacy versions for machines prior to Windows 10. And instead of killing the Mac application directly, it maintains iTunes 12.8.2 and at least an earlier version live as skeletons for users who can’t or don’t want to upgrade to macOS Catalina Those versions run on macOS 10.10 Yosemite and newer versions prior to Catalina.