There are few things more annoying than when you’re trying to watch a video on your iPhone, and it keeps freezing because your phone doesn’t have a stable connection.
Unfortunately, Wi-Fi issues are incredibly common, no matter what phone or setup you have. Luckily, though, there’s a good number of ways to fix a Wi-Fi signal that won’t stop disconnecting.
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What to do if your Wi-Fi keeps disconnecting on your iPhone
Before anything, rule out the simplest fixes:
- Make sure you haven’t accidentally put your iPhone into Airplane Mode.
- Make sure that Wi-Fi is turned on.
- Check that you’re connecting to the right Wi-Fi network, and have the right password.
- If there’s an update available for iOS, install it.
After that, the best solution is the simplest one: turn it off and turn it back on again.
If your iPhone isn’t connecting to Wi-Fi properly, there’s a good chance that restarting your phone and your router will solve the issue, at least for a little while.
If your phone is trying to connect to the right network but it’s not doing so properly, you can tap on said network’s name and then select “Forget This Network.” Once you do so, rejoin the network (you’ll have to enter the password) and see if the connection is stronger.
No luck? Then next, you can reset your iPhone’s network settings for a fresh start.
In the Settings app, go to “General,” then scroll down to “Reset.”
Under that tab, tap “Reset Network Settings” and then enter your iPhone’s passcode to confirm the reset. Your phone will restart, but you won’t lose any data or apps.
If your phone is still having trouble forming a reliable Wi-Fi connection, you can try selecting “Reset All Settings” instead, but note that this will erase all of your saved passwords, preference settings, and more.
If you’ve done all this and your iPhone still can’t keep a stable connection, it might be time to contact either your ISP (who manages your internet), or Apple support.